FAQs

We aim to deliver your order with speed and care, ensuring a seamless experience from checkout to doorstep.

All orders are processed and dispatched within 1 business day. Once shipped, your order is handled by our trusted logistics partners—Delhivery

Estimated delivery timelines are as follows:

• Metro cities: 2–3 business days
• Other locations: 5–7 business days

In most cases, you can expect your order to arrive within 5 days of placing it.

Please note that delivery timelines may vary slightly depending on your location and external logistics factors.

The best way to place an order is through our website.

However, if you are finding it hard to use the website, we will be able to help you on WhatsApp (+91 8105985959)

You can simply reach out to us on our WhatsApp (+91 8105985959) and one of our agents will be able to help you.

Don’t worry! If you have paid for your order on our website, your order is definitely placed.

Here are 2 reason why you have not received any notification from us –

1. You have not provided your WhatsApp number to receive order details (instead provided a non-WhatsApp number).
2. You have not entered an email address while placing the order.

In any case, you can always message us on WhatsApp (+91 8105985959) with order number or your name and phone number used to place the order. This will help us confirm your order.

We specialize in freshly prepared, high-quality food made in small batches to ensure taste, hygiene, and consistency.

No. We focus on natural ingredients and avoid preservatives or artificial additives.

We use secure, hygienic, and food-grade packaging to ensure your order reaches you fresh and intact.

Due to the perishable nature of food items, we do not accept returns. However, if there is an issue with your order, please contact us immediately—we’re happy to help.

Yes, we accept bulk and event orders. Kindly reach out in advance so we can plan and serve you better.

You can reach us via phone (+91 81059 85959), WhatsApp (+91 81059 85959) , or email (vbknari@gmail.com). We’re always happy to assist you.